Customer Service Representative

Location

Ottawa, ON

Type

Full Time

Benefits:

Benefits Package
Bonus based on performance

If you enjoy working with people and are an excellent communicator with good computer skills, then this may be the job for you.

Handyman Connection helps home owners do repairs, maintenance, and renovations to their homes. We provide them with a trusted source for home improvements by connecting them with our team of skilled tradespeople.

As a member of the Customer Service Team, you will work with home owners to help them get their repairs and renovations done. You will then draw from our team of skilled tradespeople to match the best person to the job. The role involves scheduling appointments and dispatching the tradespeople.

There is also the opportunity to assist with accounting, office management, sales, marketing, and project management, depending on your interests and skills.

What You Will Receive

Earn competitive pay
Work during normal business hours with some flexibility – no nights or weekends!
Benefits package available
Professional office with a friendly touch!
Excellent training and support
Branded apparel

Responsibilities

Strong telephone and written communication skills
Dedication to excellent customer service
Outgoing personality; enjoys working with people
Able to manage small business details while working independently
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
Knowledge of home repair and light remodeling is a plus
Experience working in a Customer Service Role or Telemarketing Role preferred

Check us out at: HandymanConnection.com/Ottawa

Compensation: $20.00 - $24.00 per hour

Handyman Connection of Ottawa, ON

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If you’re interested in:

high earnings potential
a flexible schedule that you control
using your skills to help improve other’s lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.